Shipping policy
At Monarch Fine Art, we are committed to delivering your artwork safely and efficiently. Please review the following information regarding our shipping process.
🚚 Processing & Handling Time
-
Orders for works currently in the gallery are typically processed and shipped within 2–5 business days.
-
For artworks not physically located in the gallery (e.g., with the artist or at an off-site location), processing time may vary. In such cases, we will notify you with an estimated ship date after your purchase is confirmed.
📦 Shipping Methods
-
We ship via trusted carriers such as UPS, FedEx, and USPS.
-
All shipments include tracking and insurance.
-
A signature may be required for delivery of high-value items.
🌍 Domestic & International Shipping
-
We ship within the United States and to select international destinations.
-
Shipping rates are calculated at checkout based on destination, size, and weight.
-
International orders may be subject to additional duties, taxes, or customs fees, which are the buyer’s responsibility.
🎨 Packaging
-
Artworks are professionally packed to ensure safe transit.
-
Unframed prints may ship flat or rolled in a tube.
-
Original, framed, or oversized works may ship in custom boxes or wooden crates.
❗ Delays or Special Requests
If a delay occurs due to artwork location or availability, we will contact you directly to confirm shipping timelines.
For rush shipping, local delivery, or special handling requests, please email us at info@monarchgalleries.com prior to placing your order.
🛑 Shipping Damage
If your item arrives damaged:
-
Contact us within 48 hours of delivery at info@monarchgalleries.com
-
Include your order number, photos of the item and packaging, and a brief description of the issue
-
We will assist in resolving the issue or filing an insurance claim
📞 Questions?
If you have any questions regarding your shipment, feel free to contact us at:
📧 info@monarchgalleries.com
📞 +1 (786)-929-9711